Frequently Asked Questions
How are your prints made?
All prints are made to order on an inkjet printer, printed on Hahnemuehle Photo Rag 308 gsm paper. You can find more information on the paper here-
Do you offer framing?
Yes, we do! More information can be found on our product pages
How long will it take to receive my print?
All prints and frames are made to order and may take up to 10 business days to complete. Once the order is complete you will receive an email notification with the tracking information. Shipping usually takes 3-5 business days and may vary during the holiday season.
Will I be charged sales tax?
No sales tax is charged for orders placed in the United States or countries outside the European Union.
For clients within the European Union, we have to charge a 20% VAT.
Do you accept returns?
We are not able to accept returns or exchanges at this time. If your print is returned due to an incorrect shipping address, additional shipping fees will apply. Please contact us if you receive a print that has been damaged in transit.
What if my prints arrive damaged?
Please contact us within 5 business days of receiving the print. Send us a photo of the damage and we will replace your product.
What are the exact dimensions of your prints?
6x8 image on a 8x10 print
9x12 image on a 11x14 print
13x18 image on a 20x24 print
21x29 image on a 24x36 print
28x38 image on a 30x45 print
Can I order a print I saw on gregfinck.com or on Greg’s Instagram page?
Please email us at firstname.lastname@example.org and include the image and size you are interested in and we will do our best to accommodate your request.
Are the prints signed?
The prints are not signed. Each print does include a certificate that is signed by Greg.